What is Sonder?
Sonder receives overwhelmingly negative reviews, with customers frequently citing issues with customer service, unexpected cancellations, and difficulties obtaining refunds. While some positive experiences exist, the prevalent themes suggest significant reliability and service concerns.
Who Is Sonder Best For?
Based on customer reviews, Sonder works well for:
- Travelers prioritizing unique apartment-style accommodations over reliable service — A few reviewers enjoyed the apartment layouts and amenities in specific locations.
- Individuals comfortable with managing issues independently and without on-site support — Sonder operates with minimal on-site staff, requiring guests to handle most issues through an app or remote customer service.
Our take: Sonder's apartment-style accommodations might appeal to some travelers, but the overwhelming negative reviews highlight significant risks. The company's unreliable service, poor customer support, and frequent cancellation issues make it a risky choice for small business owners. Unless you are comfortable with potentially managing significant travel disruptions independently, it's best to seek lodging options with a more reliable track record. SmallBizGenius does not recommend Sonder for small business travel due to the high probability of negative experiences.
Small business owners can save with 5 active coupon codes or read our full review analysis before making a decision.
Save with Sonder Coupons
We're currently tracking 5 active Sonder coupon codes and deals. 4 of these codes have been verified to work.
View All 5 CouponsSonder Alternatives
Looking for other options? Here are 10 travel & events alternatives to Sonder:
View All 10 Alternatives
